Long Term Conditions (LTC) include:

We have changed ways of working and how we review patients with long term conditions such as diabetes, cardiovascular disease and asthma.

We now aim to review patients around the time of their month of birth. For example, if your month of birth is July, you will receive an invite from us to attend for a Long Term Condition review in or around July. Usually this will mean an appointment with a member of our nursing / healthcare team who will review your conditions. 

Depending on the type of Long Term Condition you have, you may receive a questionnaire to complete and return, and once returned, one of our clinical specialists will review your answers and you will be invited in for an appointment where appropriate. Alternatively, you may just be invited to make an appointment.

We use online services to help with these reviews. You may be sent an SMS message asking you to complete an online questionnaire to help us collect important information. This information helps our clinical team know if you are having any particular problems ahead of any review appointment you may be asked to attend. If you do not use online services don’t worry – a letter will be sent out to you.

Following receipt of your questionnaire and/or appointment(s), we will then review your medication. If at any time your repeat prescription has reached its review date, please request your medication in the normal way; we will review your medication remotely and only contact you if there are any queries. If you order online, please use the “custom note” box if you are having any issues with ordering.  

If you have any queries please don’t hesitate to contact us via our web form or by speaking to one of our receptionists.