Sawston Medical Centre, Linton Health Centre, Market Hill Surgery,
Barley Surgery, Shelford Health Centre & Royston Health Centre.
Sawston Medical Centre, Linton Health Centre, Market Hill Surgery,
Barley Surgery, Shelford Health Centre & Royston Health Centre.
NHS Digital is the national custodian for health and care data in England and has responsibility for standardising, collecting, publishing and sharing data and information from the health and social care system, including general practice.
NHS Digital has collected patient data from general practices using a service called the General Practice Extraction Services (GPES) for over 10 years and is now being replaced by General Practice Data for Planning and Research (GPDPR).
You can choose to stop your confidential patient information being shared with GPDPR, whilst your confidential information still being used for your individual care.
If you do not want your identifiable patient data to be shared for purposes other than your own care, you can opt-out by registering a Type 1 Opt-out. If you do not want your data shared with NHS Digital please register your Type 1 Opt-out by filling in this form now.
For further information about GPDPR and opting out please click here.
The practice is registered and complies with the Data Protection Act 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Any request must be made in writing. Verbal or email requests will not be accepted. Please contact the practice for further information.
All staff sign the Confidentiality Agreement contract. We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice.
Should you have any information governance queries, please email cpicb.infogov@nhs.net.
How do we use Anima?
We use this NHS approved software to support the coding and classification of clinical data in your medical records. This helps improve accuracy and efficiency in:
How does Anima affect your data?
We have received a notification that you have registered to use Patient Knows Best, which has resulted in a copy of your GP record being uploaded to the Patient Knows Best platform. This process is actioned automatically. We appreciate that the process of registering with Patient Knows Best through the NHS App may not make it clear that registering in this way can result in a copy of your GP records being shared with the platform. As data controllers for your confidential GP medical record, we therefore want to ensure that you are aware that Patient Knows Best is not part of the NHS but is owned and operated as an independent private company. While Patient Knows Best has the necessary security measures in place to protect your information, storing a copy of your full medical record on an external system may increase the risk of unauthorised access, data breaches, or information being shared beyond NHS systems. Your GP practice cannot be responsible for how the copy of the data is used once it has been transferred to the Patient Knows Best platform in accordance with the process initiated through your registration. If you did not intend to have a copy of your GP record uploaded to Patient Knows Best, or if you would like to remove your data from the platform, you will need to contact Patient Knows Best directly at help@patientsknowbest.com or visit https://patientsknowbest.com/gp/. Yor GP practice is unable to revoke your access on your behalf.
SELF-CARE: You can treat many minor illnesses such as colds and coughs, sore throats and upset stomachs at home. Make sure you are stocked up with healthcare essentials such as pain relief (e.g. Paracetamol), cough and sore throat remedies, upset stomach treatment, rehydration treatment, heartburn / indigestion treatments and a first aid kit.
USE YOUR LOCAL PHARMACIST: They can offer you advice and guidance on your symptoms and on the best treatment for you – no appointment needed. Pharmacists are available on every high street and in supermarkets, with many being open in the evenings and at weekends.
COMMUNITY PHARMACIST CONSULTATION SERVICE (CPCS): This service enables patients to have a same day appointment with their community pharmacist for minor illness or an urgent supply of a regular medicine. Should you need to be escalated or referred to an alternative service, the pharmacist can arrange this. Please speak to our reception team to be referred into this service.
USE THE NHS UK SYMPTOM CHECKER www.nhs.uk: This helpful tool can guide you through your symptoms and direct you to the most appropriate health service for your needs.
RING NHS 111, OPTION 2: If you are experiencing a mental health crisis this First Response Service puts your mental health first. It provides 24-hour access, 7 days a week, 365 days a year, to mental health care, advice, support and treatment.
MEDICATION: If you need to order medication, please do this online via SystmOnline or the Airmid app. Details of how to do this can be found on our website www.grantamedicalpractices.co.uk If you do not have internet or mobile telephone access, you can send in your repeat medication slip or write in with your repeat request. Unfortunately, we cannot take prescription orders over the telephone.
If you have done all you can but feel that your problem remains unresolved, please do ring us and we will be happy to help you. Please note that patient access continues to be by invitation only, following a prior telephone assessment, which includes a COVID-19 questionnaire.
If you are seeking post-operative support from us following surgery you access privately, please firstly be advised that aftercare for patients who have self-funded surgery is not routinely commissioned by ICB within the NHS locally and is not available from our surgeries.
The post-operative support you have asked for requires specialist input that may be available from the provider that undertook your surgery or via an alternative self-funded route. Specialist NHS services provide this aftercare for patients who have undergone surgery within the NHS.
If you had your surgery abroad, current government and NHS advice and the advice of most patient support groups is that patients must be clear about how aftercare will be co-ordinated and provided after their surgery, and that patients may be responsible for costs of the aftercare and of possible return trips abroad associated with aftercare.
Patients who have paid for surgery abroad have a responsibility to review and plan for all points in the recommended Treatment Abroad checklist, which is available at www.nhs.uk/using-the-nhs/healthcare-abroad/going-abroad-for-treatment/treatment-abroad-checklist and can choose to buy a standalone package of post-operative care through a UK independent sector provider, or other non-UK provider.
It is important to understand how medical treatment abroad works and what risks are involved before you make any decisions.
Please be reassured that NHS emergency services are available should any emergency treatment be required as a result of any issues arising from your overseas surgery.
All NHS organisations are expected to participate and support health and care research.
Conducting high-quality clinical research helps us to keep improving NHS care by finding out which treatments work best.
If you are asked about taking part in research, usually someone in the care team looking after you will contact you. People in your care team may look at your health records to check whether you are suitable to take part in a research study, before asking you whether you are interested or sending you a letter on behalf of the researcher.
For more information about how your information may be used in research and your rights please visit this website.
