Sawston Medical Centre, Linton Health Centre, Barley Surgery
Market Hill Surgery & Shelford Health Centre
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Sawston Medical Centre, Linton Health Centre, Barley Surgery, Market Hill Surgery & Shelford Health Centre

Granta Medical Practices welcome the government’s review of face-to-face appointments as patient facing consultations are an important part of General Practice.

We have been seeing patients throughout the pandemic and continue to do so.

Last week we achieved:-

patient facing consultations
telephone consultations
email consultations

And our reception team answered 4,991 telephone calls*

*this figure does not include direct calls made into different departments

Granta Medical Practices is a Primary Care Network (PCN) with locations at Sawston Medical Centre, Linton Health Centre, Barley Surgery
Market Hill Surgery & Shelford Health Centre.

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*** Please note that face masks MUST be worn when entering any of our buildings. If you are exempt please be ready to show proof of exemption (ie. a lanyard). ***

We are providing a health care service and must continue to protect our staff, our patients, and our community.

Thank you in advance for your co-operation.

Here at Granta, we are currently experiencing a very high level of staff absence. We will continue to try to provide the best service we can to all of our patients but please bear with us as day-to-day operations are being disrupted. Please find below some hints and tips to help us help you:-

SELF-CARE  You can treat many minor illnesses such as colds and coughs, sore throats and upset stomachs at home. Make sure you keep stocked up with healthcare essentials such as pain relief (e.g. Paracetamol), cough and sore throat remedies, upset stomach treatment, rehydration treatment and heartburn/indigestion treatments and a first aid kit.

USE YOUR LOCAL PHARMACIST  They can offer you advice and guidance on your symptoms and on the best treatment for you – no appointment needed. Pharmacists are available on every high street and in supermarkets, with many being open in the evenings and at weekends.

USE THE NHS UK SYMPTOM CHECKER  This helpful tool will guide you through your symptoms and direct you to the most appropriate health service for your needs.

RING NHS 111, OPTION 2  If you are experiencing a mental health crisis the First Response Service puts your mental health first. It provides 24-hour access, seven days a week, 365 a year, to mental health care, advice, support and treatment.

If you have done any/all the above and you feel that your current problem is urgent, then please ring us. We will try our best to accommodate your request but it may take some time.

MEDICATION  If you need to order medication, where possible please do this online via SystmOnline, the Airmid app or the NHS app. Alternatively, please send in your repeat medication slip or write your order down. Unfortunately we cannot take prescription orders over the telephone.

Thank you in advance for your understanding and patience.