The NHS 111 service is available to all our patients. It is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones – just dial 111.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
You can treat many minor illnesses such as colds and coughs, sore throats, and upset stomachs easily at home. Make sure you keep stocked up with health care essentials such as pain relief (paracetamol), cough and sore throat remedies, a first aid kit, upset stomach treatment, rehydration treatment and heartburn / indigestion treatment. Having these essentials at home will not only save you time and help you feel better quicker, but will also help save the NHS much needed resources.
Your local pharmacist can also offer you advice and guidance on the best treatment for you – no appointment needed. Pharmacists are available on every high street and in supermarkets with many open evenings and weekends.
Call 999 for life threatening emergencies such as:-
You should call 111 when:-
Your local chemist can help with:-